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Operating approach
Building Teams
PRINCIPLE
1
Focus on less to achieve more.
2
Communication is leadership.
3
Unclear roles lead to unclear results.
4
Success is best when shared.
5
A company’s greatest asset is its people.
6
Customers and employees always know.
EXECUTION
1
Define your mission, vision, values – then relentlessly focus on the 2-3 most-important strategic priorities.
2
Roll out a communications plan featuring a weekly CEO update to all employees.
3
Clarify roles and assign clear responsibilities for each.
4
Develop bonus and equity programs for all employees.
5
Conduct quarterly check-ins with all employees.
6
Survey all employees quarterly and all customers bi-annually – then act on feedback.
Focused on Execution
7 1
Alignment beats effort.
8 2
Cadence creates accountability.
9 3
You can’t win if you don’t keep score.
10 4
Results are built function-by-function.
11 5
Hold the standard. Grow the person.
12 6
Execution thrives when visible.
1
Cascade company-level priorities into team-level scorecards.
2
Ensure all employees are on a team that meets weekly.
3
Review performance monthly and course-correct if needed.
4
Build functional excellence in all core functions.
5
Conduct annual performance reviews with all employees.
6
Run the business on Ninety.io – starting with the ELT.
CASE STUDIES
DEAL LOOK BACKS
WHAT OUR PARTNERS SAY

Working with Hidden Harbor has been really refreshing for me. They are exactly what they presented themselves as in my interview process. They’re very consistent day in and day out. They show up the same way. They have the same thought process, they have the same expectations, and they have a relentless focus on value creation.

Craig Frohock
CEO, Dayco

I love partnering with Hidden Harbor because of their values-driven approach, their commitment to execution, and their expertise in helping businesses grow. Their humble, authentic, and hands-on leadership is transforming the trajectory of our organization and the lives and development of our people.

Chanda Fulgium
CEO, Inspire Aesthetics

Working with Hidden Harbor, the experience was better than my expectations. I had heard the goods and bads of working for private equity owned companies, I mean they were absolute professionals at what they do. They were a great soundboard for me, and a great mentor for me and my team.

Heath Eddleblute
Former CEO, Stella Environmental Services